Reference

toko123 Terms & Conditions for Your Account

Before you open an account or use any feature at toko123, these Terms & Conditions set out exactly what we expect from each other — from how your…

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toko123 toko123 Terms & Conditions for Your Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you need written confirmation of how a rule applies to your account, our support team is reachable around the clock.

Live Chat Start a chat directly from your account dashboard, available 24 hours a day, to ask questions about account rules, withdrawal conditions or any clause in these Terms & Conditions.
Email Support Send a written query about these Terms & Conditions to our support address. We aim to reply within 24 hours with a clear, clause-specific answer for your account situation.
Telegram Channel Join our Telegram support channel for quick questions about account access, wallet eligibility and how specific Terms & Conditions clauses apply where local law permits.
HOW WE HANDLE THIS

Browse Our Data and Account Security Practices

Our Terms & Conditions are backed by clear operational practices around data handling, account security and your right to request changes.

Data Retention

We retain your account data for as long as your account remains active and for the period required by applicable rules. You may request deletion once your account is fully closed and all transactions are settled.

Cookie Use

Our platform uses session cookies to keep you logged in and preference cookies to remember your wallet selection — such as DANA or QRIS — between visits. No advertising cookies are placed without your consent.

Account Security

Phone verification is required before you gain access to the lobby and cashier. We log each login attempt and will lock your account after repeated failed entries, with a clear unlock path through support.

Who to Contact

For formal data-related requests under these Terms & Conditions, contact our support team by email with your registered phone number. We will acknowledge your request within 48 hours and act within 30 days.

Change Requests

You may request corrections to your registered name, phone number or linked wallet at any time. Changes to payment details — such as switching from OVO to GoPay — require identity re-verification before they take effect.

Dispute Path

If you believe a transaction was processed incorrectly, raise a dispute through live chat within 14 days of the transaction date. We will review the payment receipt, wallet status and account log before issuing a resolution.

Open Answers to Common Terms & Conditions Questions

These are the questions we hear most often about how our Terms & Conditions work at toko123. If your question is not answered here, our live chat team can pull up the relevant clause for you directly.

Yes. These Terms & Conditions apply to every payment method we support, including QRIS, DANA, OVO and GoPay. The deposit and withdrawal rules in the terms cover all wallet and bank transfer transactions on your account.

The current version is always available at toko123.club/terms-conditions/. We update the page whenever terms change and note the effective date at the top of the document so you can track revisions.

Access to toko123 depends on local law. If you are unsure whether use is permitted in your location, we recommend you check applicable rules before opening an account. We restrict access in regions where eligibility cannot be confirmed.

Email our support team from your registered address with your phone number and a clear data-access request. We will acknowledge within 48 hours and provide your account data within 30 days under these Terms & Conditions.

We reserve the right to suspend or permanently close accounts that breach these terms. Pending withdrawals will be reviewed on a case-by-case basis. You will receive written notice through your registered account before any action is finalised.

Yes. You can request a change to your linked wallet — switching from OVO to GoPay, for example — through live chat. Identity re-verification is required before any payment detail change takes effect under our security policy.

We retain your data for the period required by applicable rules after account closure. Once that retention period ends and all transactions are settled, you may request full deletion through the email support path described in these Terms & Conditions.

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