Reference

Read toko123 Privacy Policy Clearly

Our toko123 Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsDevice choicesCookie controls

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Check How Wallet Data Is Used

toko123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the details needed to create and protect your account, including your contact information, verification records, sign-in activity and device signals. When you choose DANA, OVO, GoPay or QRIS, we use transaction references and status records to match a payment with your account,

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investigate a missing receipt and keep the cashier path accurate. Bank transfer and virtual account references are handled for the same account-check purpose. We do not use payment details as a reason to describe unrelated lobby activity. You can ask us to explain a record, correct
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an error or clarify why a particular data field is needed. Requests are assessed where local law permits, and access depends on local law. Our policy applies to account access from Indonesia, including a mobile session in Surabaya, and should be read before you open an
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account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT OUR TEAM

Contact Us About Privacy Questions

A clear contact route helps when a privacy request is separate from a stalled login or wallet status.

Account privacy request Tell us which account detail you want explained, corrected or removed. Include the sign-in identifier shown in your account path so we can match the request carefully.

Wallet record check For DANA, OVO, GoPay, QRIS or bank transfer questions, provide the payment reference and status shown near the cashier path, not your wallet password or security code.

Access clarification If a phone or desktop session behaves differently, mention the device path and time of access. We use those details to explain cookies, sign-in checks or account protection.

DATA CARE DETAILS

See How toko123 Handles Your Data

We keep this policy area practical: account records support sign-in, payment references support reconciliation, and device signals help identify unusual access.

Account records

We use the details supplied during account opening to create your profile, confirm phone access and connect the correct wallet record to the correct account.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us trace payment status. We use them for matching, receipt checks and account support.

Cookies

Cookies can remember a session choice and help the account path load correctly. You can adjust browser settings, though some sign-in functions may then need another check.

Account security

Phone verification and device signals help us assess account access. Never send a password or one-time security code when asking about a Privacy Policy request.

Retention

We keep records for the period needed to operate account support, reconcile transactions and meet applicable obligations. The period can depend on the record and local law.

Change request

Ask us to correct or explain a personal-data field through the account help path. We may need enough account detail to confirm that the request is yours.

Ask About Privacy Policy Access

These answers address the searches we hear before account opening, especially questions about wallet records, phone checks, cookies and requests made from Indonesia. If your situation is unusual, use the account help path and describe only the data needed to locate it.

The toko123 Privacy Policy covers account details, phone verification, sign-in activity, device signals, cookies, payment references and the ways you can ask us to explain or correct a record.

We retain payment references and status data needed to match DANA or QRIS activity with your account and check a receipt. Wallet credentials should remain with the relevant payment service.

Phone verification helps connect account access to the person opening the account and supports security checks. We may use the verification record when investigating a sign-in or correcting account details.

Yes. Use the account help path, identify the field that appears wrong and provide the account identifier needed for matching. Requests are handled where local law permits.

Cookies can retain session choices and help the sign-in path work across your browser. You can change browser settings, but disabling some cookies may require another access check.

Retention depends on the record, such as account access, payment reconciliation or support history. We keep it for the period needed for those purposes and applicable local requirements.

Yes. You can read this Privacy Policy before opening an account and ask about a data field first. Eligibility and access depend on local law, including the rules applying in Indonesia.

Read toko123 Privacy Policy Clearly

Contact Us About Privacy Questions

See How toko123 Handles Your Data

Account records

Payment references

Cookies

Account security

Retention

Change request

Ask About Privacy Policy Access

01 What does the toko123 Privacy Policy cover?

02 Does toko123 store my DANA or QRIS details?

03 Why does toko123 need phone verification?

04 Can I ask toko123 to correct my personal data?

05 How do cookies affect my toko123 account?

06 How long does toko123 keep account records?

07 Can I access the Privacy Policy before opening an account?

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